Fake CX300 II sold by Amazon.co.uk - Update.

[Matt]

O.K. for those of you who are following, I've received an email from the Resolution centre at Amazon, asking me to confirm the particular order. The story so far.

• I ordered a par of CX300 II from a third party seller on Amazon (chrisp009), and I got a pair of CX300 ... no good.
• So then I ordered a pair of CX300 II from bitteach. They were the CX300 II and they were fake. Now we're rocking!
• I ordered a pair of CX300 II 2.5 (2.5mm jack version) by mistake. They are genuine, but the wrong genuine pair due to the size of the jack. Not good!
• So I ordered a pair of what i thought would be genuine CX300 II from Amazon.co.uk. And they turned out to be exactly the same as the fakes, ergo, they're fake. Not good!
• Emailed Sennheiser who confirmed the bitteach fakes, were fake, and they told me that the matter of the fake pair from Amazon, was being handled. Of course I haven't heard a word from them since!
• So I emailed Amazon, they emailed me back to confirm, and I sent them links to the site, links to the forum and a load of links to separate images explaining what's what.

Update: see Amazon's reply email  http://www.fakeheadphones.com/forum/index.php?topic=285.msg979#msg979

Sennheiser CX 300 II Precision Noise Isolating Ear-canal Phones - Black


My email reply to Amazon

Can you please confirm that the particular set that you are referring to were dispatched directly from us?.

I can do better than that, you can check out my website http://www.fakeheadphones.com

The other CX300 II you refer to were from the seller Chris Petty  here's the email i sent him


 
Delivery enquiry from Amazon customer mdscarlett
From: mdscarlett
Sent: Wednesday, 23 September 2009 10:35 am
To: Chris Petty
 
    
I've received the wrong pair of headphones. These are the CX300 not the CX300 II earphones.
 
    



and here's what I wrote about on my forum

http://www.fakeheadphones.com/forum/index.php?topic=255.0

http://fakeheadphones.com/not-only-do-i-get-the-wrong-cx300s-but-the-cx300-i-do-get-are-fake/09/2009/

See the dates, this was over 3 weeks ago.

In  terms of the headphones I've received from amazon they were from this page

http://www.amazon.co.uk/gp/offer-listing/B001EZYMF4/ref=dp_olp_new?ie=UTF8&condition=new

and here's a picture of my order.

http://fakeheadphones.com/wp-content/uploads/2009/10/amazoncouk-sold-me-fake-sennheiser-cxc300-ii.png

To give you the full story, I set up fakeheadphones.com to combat the problem of fake headphones on the market. I know full well Amazon UK get their Sennheiser headphones from XXX XXX XXX XXX, or so I've been told from Sennheiser countless times, hence that is why i always say to my readers, "buy direct from Amazon and not a third party on Amazon."

I have purchased a pair from a Hong Kong Seller on ebay, they were fake as confirmed by Lynn Irvin from Sennheiser. However having dealt with fake headphones for the last 18 months, I knew full well they were, that's why i bought them .. to do a comparison.

When i do a comparison,. I always make a point of buying the genuine headphones direct from amazon, to guarantee that i have a genuine pair.

The issue is that I purchased a pair of CX300 II with the 2.5mm jack, by mistake, hence i purchased a second pair Directly from you guys 'Amazon' as i always do.

http://fakeheadphones.com/matt-you-pratt-guess-who-ordered-the-wrong-sennheiser-cx300-ii-earphones/10/2009/


However , in every way, shape and form they, the headphones from Amazon are the same as the fake pair from China.

http://fakeheadphones.com/i-think-amazon-has-sold-me-fakes/10/2009/

Picture: I always put the fakes on the left!

http://fakeheadphones.com/wp-content/uploads/2009/10/sennheiser-cx300-ii-genuine-and-fake-new-grills1.jpg

Again for example, I have the fakes here next to the genuine CX300 II 2.5 version. as you can see the cable isn't neatly packaged in a plastic bag, or even neatly packaged at all!

http://fakeheadphones.com/wp-content/uploads/2009/10/fake-and-genuine-sennheiser-cx300-ii-comparison-cables1.jpg

and this is the pair that you sold me. again as you can see the cables are packed in an untidy fashion as like the fakes.

http://fakeheadphones.com/wp-content/uploads/2009/10/sennheiser-cx300-ii-genuine-and-fake-new-ear-buds-out-the-box.jpg

both these images come from this forum post.

http://www.fakeheadphones.com/forum/index.php?topic=276.0



But the main issue and giveaway is the state of the ear bud holders. On fakes, they're always of questionable quality, as with your pair. In the Genuine/fake CX300 and CX500 comparison you can see the difference. once again the fakes are always on the left.

http://fakeheadphones.com/i-think-amazon-has-sold-me-fakes/10/2009/


I look forward to hearing your reply, and so do many of my readers who like me, who are seriously worried about all this!
 
Kind regards

Matthew Scarlett

[Matt]

Just to let you know that I've got a reply from Amazon.

Thank you for providing that information, I have forwarded it to the relevant department within Amazon.co.uk for their investigations.

I would ask you now to return the suspected fake set of headphones to us and to include a note outlining your findings so that this set may be sidelined in our return center. Once we receive them a full refund will be processed back to your payment card used in this transaction.

To obtain a printable personalised return label go to our Online Returns Support Centre: http://www.amazon.co.uk/returns-support

Once again I thank you for bringing this to our attention, we are taking this complaint very seriously and we appreciate your cooperation.

Best regards

I have to say, like Sennheiser's email, I'm skeptical anything will come of it.